Before getting into our manufacturing process, we remind you that all our Bronze and Silver range are delivered within 5-10 days depending on stock avaialability at time of order. In terms of our Platinum range covers (made to measure car covers), we custom make this cover for each order. We are a family business, with limited resources but very focused on offering a quality product, so we prioritize quality over speed with the hope that our customers would not mind waiting a little longer for their car covers given the outstanding quality and finish we offer.
Each car cover is cut and sewed manually and therefore each takes a few hours to make. We have hundreds of patterns and even sometimes we go outside our workshop to take dimensions of new cars. Fortunatelly we have a wide large customer base - both profesionals and private - which takes our lead time to about 3 weeks and even 4 weeks at certain times of the year from the moment you enter your order till we are able to ship it to you.
Many e-commerce platforms today offer 24/48 hour delivery even same day deliveries! We cannot adhere to these policies; our craftmanship and artisan processes, our attention to detail stay intact, at the end of the day we are making a custom suit for you car, made to your specifications and this takes some extra time. We hope you understand this.
Having said that, we of course can accomodate special or urgent orders that require quicker turnaround times. In these cases it is better to speak before hand with our customer care team who will do their best to accomodate your requirements.
We work every day to improve our processes but always keeping quality as the pilar of our output.
Our customer care team is available at [email protected] or by phone and whatsapp at +44 20 3289 4925.
Ordered two Large indoor bubbles for our Harley's. There was a little delay but to help the offer of having one large and one XL as they we both in stock was great. Delivery wasn't great as it wasn't clear that there were two separate packages and when only one arrived I was not happy. FedEx didn't make it clear that there were two tracking numbers and second arrive a few days after the first. First also only included European plugs for the fans but the second pack had 2 leads with UK/Ireland plugs so all good in the end. Would recommend these to anyone wanting to protect their bike. Condensation was areal problem where the bike were being stored but now with the bubbles, no more condensation!!
I bought this item to cover my car because I don't have a garage or carport to use. It does a great job keeping my windows free of frost and snow. However, when storing the cover in the back of my car, the plastic under-layer has cracked and peeled. It still performs the job well, but isn't intended for daily on/off use from what I've observed.
Do not hesitate to purchase a product from this company. I could not be more pleased with the quality of fabric, and fit to my specific vehicle. Well worth the reasonable price paid.
Excellent outdoor cover, very high quality, with a fleece interior and great water repellence.
I was able to personalize it with logos all around the vehicle. There was excellent follow-up, photos for validation before production, and lots of communication with the representative.
Really happy.
I am satisfied and recommend CoverCompany By: Álvaro Bandeira