Before getting into our manufacturing process, we remind you that all our Bronze and Silver range are delivered within 5-10 days depending on stock avaialability at time of order. In terms of our Platinum range covers (made to measure car covers), we custom make this cover for each order. We are a family business, with limited resources but very focused on offering a quality product, so we prioritize quality over speed with the hope that our customers would not mind waiting a little longer for their car covers given the outstanding quality and finish we offer.
Each car cover is cut and sewed manually and therefore each takes a few hours to make. We have hundreds of patterns and even sometimes we go outside our workshop to take dimensions of new cars. Fortunatelly we have a wide large customer base - both profesionals and private - which takes our lead time to about 3 weeks and even 4 weeks at certain times of the year from the moment you enter your order till we are able to ship it to you.
Many e-commerce platforms today offer 24/48 hour delivery even same day deliveries! We cannot adhere to these policies; our craftmanship and artisan processes, our attention to detail stay intact, at the end of the day we are making a custom suit for you car, made to your specifications and this takes some extra time. We hope you understand this.
Having said that, we of course can accomodate special or urgent orders that require quicker turnaround times. In these cases it is better to speak before hand with our customer care team who will do their best to accomodate your requirements.
We work every day to improve our processes but always keeping quality as the pilar of our output.
Our customer care team is available at [email protected] or by phone and whatsapp at +44 20 3289 4925.
Very satisfied with this indoor size L cover (2.8 m x 1.2 m x 1.6 m) for the Goldwing 1500. Unfold carefully as the package is vacuum-sealed and the transparent part is very sticky. I installed it by myself. Be careful to position the antennas correctly. Consider using protection under the center and side stands to preserve the cover. No instructions in French. This cover is not cheap, but it really does the job. I highly recommend it. CoverCompany responds quickly to questions, which is much appreciated.
Cover is good quality. Being a standard fit cover it's designed to fit large SUV vehicles which is slightly too big for a Stelvio, but it's better that it's oversized than too small. It's never going to fit back into the storage bag or case that came with it so will have to find another way of storing it which is disappointing. Took about 10 days to get to the UK. - Answer by Cover Company: Thanks for your feedback Paul. The package includes an additional storage bag to store the cover once it has been used,