1. Is this car covers tailored to fit my specific car?
Absolutely! Each cover is precisely designed and cut with the exact shape of your car, including spoilers, mirror pockets, or any other external options your car may have. It provides a perfect fit and maximum protection.
2. What materials are used in the outdoor car covers?
Our outdoor car covers are made of a 3-layer fabric with an inner waterproof polyurethane membrane. The fabric is lightweight and breathable, ensuring effective protection against water, scratches, and small bumps. It is also treated to be water repellent, keeping dew and light rain from wetting the fabric. The cover is reinforced with double stitching for added durability, and it comes with a convenient carry bag for easy storage. Rest assured that our outdoor car covers offer reliable protection for your vehicle, even in high humidity conditions.
3. Can I customize my outdoor car cover?
Yes! You can choose from 2 colors (light grey and black). Additionally, we offer customization options for inscriptions or logos. Our design team can provide mockups for your approval before production.
4. Do I need to choose or send you the size when I order?
No, you don't need to worry about selecting the size when placing your order. Our outdoor car covers are made to measure, which means each cover is carefully crafted with the exact pattern of your car model/version. Simply provide us with your car's make, model, and year, and our expert team will create a custom-made cover tailored to your specific vehicle dimensions.
5. How do you ship your covers?
We ship our car covers using reliable and trusted shipping services, primarily FedEx. Once your order is ready to be shipped, we will carefully package your cover and send it out for delivery. You can rest assured that your cover will be handled with care during the shipping process to ensure its safe arrival. Once your cover is shipped, we will provide you with a tracking number. This tracking number allows you to conveniently track the progress of your shipment and know exactly when it will arrive at your doorstep.
6. What is the warranty on your car covers?
We stand behind the quality and craftsmanship of our car covers. For your peace of mind, we offer a 2-year warranty against any material or manufacturing defects. In the unlikely event that you encounter any issues with your cover, please don't hesitate to reach out to our dedicated team. We will be more than happy to assist you and find a satisfactory solution to ensure your complete satisfaction with our product. If you have any questions or concerns regarding the warranty on your car cover, please feel free to reach out to our customer service team.
7. What payment methods do you accept for orders?
We offer multiple convenient payment options to ensure a seamless shopping experience. You can choose to pay for your order using credit card, bank transfer, or PayPal. We accept major credit cards, including Visa, Mastercard, and American Express, allowing you to securely complete your purchase with ease. If you prefer to make a bank transfer, we provide the necessary details during the checkout process. Whichever option you choose, rest assured that your payment information is handled securely and in accordance with industry standards.
8. Can I place an urgent order?
Yes, you can place urgent orders. However, we kindly request that you contact our customer service team first by emailing customerservice@qualitycarvovers.co.uk. This will allow us to discuss and arrange a fast-tracked order to meet your requirements. We are here to assist you and provide efficient service.
